Helpful Hints

Helpful Hints: Do's Dont's

Before using for the first time, wash unit(s) completely in hot soapy water with a 1/2 cup of vinegar added (This will remove any polishing compound residues).

Important Do's & Dont's for your Platinum Cookware Collection


Your Platinum Thermo Control Knob takes all the guesswork out of cooking.

When preparing fresh or frozen vegetables:

1. Fill your unit at least 2/3 full, rinse well in cold water, pour off water and cover unit.
2. Set unit on a similar sized burner (small unit = small burner, large unit = large burner).
3. When heat indicator reaches the 10-11 o'clock position, reduce heat down to low (next to the lowest setting). Most foods (medium size) take approx. 10-12 minutes per quart after reducing heat.

To prepare meats the Platinum Greaseless Method:

1. Preheat covered unit on medium heat (as above).
2. When the heat indicator, reaches between the 10-11 o'clock position lift cover and place meat or poultry into unit, press firmly, cover and let brown for approx. 4 minutes.
3. Lift cover and turn meat with fork or spatula and press down, cover and reduce heat to low (as above).
4. Most chops, chicken, burgers, etc. need to cook for an additional 5-8 minutes. When cooking steaks the average rule is 2 minutes after reducing heat for each 3/4 inches for medium rare.
5. When preparing roasts after turning meat, you may add potatoes, onions, carrot, etc. right on top of your roast. Then reduce heat and cook for approx. 1-1 1/2 hours for a 5-6 lb. roast. You can't overcook, so relax and let it tenderize even more.

Platinum User Manual

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Warranty

Your Stainless Steel Cookware - Limited Lifetime Warranty

Your Stainless Steel Nutritional and Minimum Moisture Cookware

Your stainless steel cooking utensils have been manufactured by LAKE INDUSTRIES, and each piece is warranted against defects in materials and workmanship. This warranty is expressly granted in lieu of all other warranties except implied warranties. Defective products will be repaired or replaced at our discretion, and without charge. If this product is discontinued, we will replace with similar product of equal value. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, or modification of or to any part of this product. Scatches, stains, discoloration damage caused by automatic dishwasher use or damage caused by overheating are not covered by this warranty. Additionally, minor imperfections and slight color variations are normal. With the exception of damages resulting from LAKE INDUSTRIES’ failure to comply with federal or state warranty law, this warranty does not cover any incidental or consequential damages, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary state to state. All transportation charges and shipping expenses are the purchaser’s responsibility. Coverage for your stainless steel cookware terminates if you sell or otherwise transfer the stainless steel cookware. If service becomes necessary, return the product, insurance and freight or postage prepaid, with a written description of the claimed defect and proof of Cookwarepurchase from an authorized distributor.

Please use our warranty claim form to for replacement knobs and handles.

Water Ionizer Limited Two Year Warranty

This certifies that your Water Ionizer is warranted by Lake Industries to be free from defects in material, construction, and craftsmanship for a period of two years from the date of purchase. If service should become necessary, call Lake Industries. to receive a Return Authorization Number (RAN). Please have serial number of unit and a copy of your purchase order available at the time of your call. Send product along with a description of the claimed defect, proof of purchase from the authorized distributor and package with sufficient protection, insurance, freight or postage prepaid, to the address below. Please be sure the RAN is clearly visible on the outside of the package. All transportation charges and shipping expenses are the purchaser’s responsibility. Any part or parts, which, upon examination by Lake Industries are found to be defective, will be repaired or replaced without charge during the warranty. This warranty is limited to the original purchaser and is not transferable. The warranty does not apply to damage caused by failure to follow the instructions and installation instructions enclosed, accidents, misuse, abuse, or alterations, nor does it cover damage resulting from service by persons other than Lake Industries authorized service personnel. If exact product is not available, comparable product of equal value will be used for replacement.

Please note that this warranty specifically does not cover misuse or premature clogging of cartridges. Premature clogging of cartridges is a result of poor quality water with high levels of sediment and particulate matter. Accordingly cartridges are not covered under the Two Year Warranty other than in the case of defects in material, construction, and craftsmanship.

Lake Industries’ liability for this warranty is limited to the repair or replacement of defective ionizer . With the exception of damages resulting from Lake Industries’ failure to comply with federal or state warranty law, Lake Industries shall not be liable for any incidental or consequential damages, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty is expressly granted in lieu of all other warranties except implied warranties. All implied warranties including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the period of this express warranty.

This warranty gives you specific legal rights and you may also have rights that vary from state to state.

Air Purifier LIMITED THREE YEAR WARRANTY

This Warranty gives you specific, legal rights, and you may also have rights which vary from state to state.

With the exception of damages resulting from (Lake Industries) failure to comply with any obligation undder Federal or State Warranty Law, Warrantor, Lake Industries, hereafter (Lake Industries) shall NOT BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY DAMAGES BY REASON OF INJURY TO ANY PERSON, DUE TO ANY DEFECT OR THE MALFUNCTION OF THE PURIFIER OR ANY PART OR PART S THERE, OR FOR ANY OTHER REASON. Some states, however, do not allow the exclusions may not apply to you. THE OBLIGATIONS OF LAKE INDUSTRIES AIR HEREIN ARE EXPRESSLY GRANTED IN LIEU OF ALL WARRANTS, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND SHALL BE EFFECTIVVE FOR 3 YEARS FROM THE DATE OF ORIGINAL PURCHASE OF THIS PURIFIER. ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE LIMITED TO THE TERM OF THE EXPRESS WARRANT GRANTED HEREIN. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

A unit returned for repair after the warranty period or a unit that shows damage, for which Lake Industries is not responsible, will be repaired for a reasonable charge as determined by Lake Industries. There will be 3 attempts made to advise purchaser of the cost of repair or replacement before proceeding. All repair charges must be paid prior to return. The product should be delivered to Lake Industries.

All transportation charges and shipping expenses are the purchaser's responsibility. Lake Industries warrants to the original purchase of this purifier unit that should it prove to be defective by any reason of improper materials or workmanship: (a) For 90 days from the date of original purchase from a autthorized distributor, the warrantor shall provide the repair or replacement with equal or similar product of equal value without charge to the consumer. (b) for 3 years from the date of the original purchase from an authorized distributor, the warrantor will repair any defective part without charge for the part. The consumer will be charged for labor. Warranty Restriction: (a) opening the unit will void the warranty. (b) This warranty is invalid if the factory-applied serial number has been altered or removed from the product (c) This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, or modification of or to any part of this product. . (d) This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by Platinum Air. (e) Coverage for your unit terminates if you sell or otherwise transfer the unit. Warranty Service: To obtain warranty service, consumer must; (a) Provide proof of purchase in the form of a Bill of Sale or receipted invoice from the authorized distributor, evidence unit is within the warranty period. (b) Ship the unit, insurance and freight or postage prepaid, in either its original packaging or packaging affording an equal degree of protection, to Lake Industries.

Replacement filters, cermamic 03 plates and UV cartridges are available from your Platinum distributor. These items are not covered under the warranty.

Induction Range LIMITED ONE YEAR WARRANTY

This Warranty gives you specific, legal rights, and you may also have rights which vary from state to state.

With the exception of damages resulting from (Lake Industries) failure to comply with any obligation under Federal or State Warranty Law, Warrantor, Lake Industries, hereafter (Lake Industries), shall NOT BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY DAMAGES BY REASON OF INJURY TO ANY PERSON, DUE TO ANY DEFECT OR THE MALFUNCTION OF THE INDUCTION RANGE OR ANY PART OR PARTS THERE, OR FOR ANY OTHER REASON. Some states, however, do not allow the exclusions or limitation on incidental or consequential damages, so the above limitations or exclusion may not apply to you. THE OBLIGATIONS OF LAKE INDUSTRIES HEREIN ARE EXPRESSLY GRANTED IN LIEU OF ALL WARRANTS, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND SHALL BE EFFECTIVE FOR 5 YEARS FROM THE DATE OF ORIGINAL PURCHASE OF THIS INDUCTION RANGES. ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE ARE LIMITED TO THE TERM OF THE EXPRESS WARRANT GRANTED HEREIN. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

A unit returned for repair after the warranty period or a unit that shows damage, for which Lake Industries is not responsible, will be repaired for a reasonable charge as determined by Lake Industries. There will be 3 attempts made to advise purchaser of the cost of repair or replacement before proceeding. All repair charges must be paid prior to return. The product should be delivered to Lake Industries. All transportation charges and shipping expenses are the purchaser’s responsibility. Lake Industries, warrants to the original purchase of this Induction Range unit that should it prove to be defective by any reason of improper materials or workmanship; for 1 year from the date of original purchase from an authorized distributor, the warrantor shall provide the repair or replacement with equal or similar product of equal value without charge to the consumer. Warranty Restriction: (a) This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, or modification of or to any part of this product. (b) This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than a facility authorized by Lake Industries. (c) Coverage for your Induction Range terminates if you sell or otherwise transfer the Induction Range. Warranty Service: TO obtain warranty service, consumer must; (1) Provide proof of purchase from the authorized distributor in the form of a Bill of Sale or receipted invoice, evidence unit is within the warranty period. (b) Ship the unit, insurance and freight or postage prepaid, in either its original packaging or packaging affording an equal degree of protection, to Lake Industries.